Customer care area
Our Customer Service provides phone and e-mail assistance for all logistics flows of products stored at our warehouse facilities.
It is operated by over ten people with excellent communication and interpersonal skills, committed to understanding the requirements of clients. Distributed nationwide, they are our direct point of contact with the sales force and customers in particular.
Their training and professionalism means they are up to the task of managing the complexity of different categories of goods handled by Anfatis group: medicines, food supplements, medical devices, garments, cosmetics and personal well-being.
Our customer care services are characterised by the rapid resolution of any issues that may arise. Our aim is to provide operative solutions in as little time as possible and that are good value for money for clients.
All the operators of this strategic office guarantee an efficient, high quality and high added value service.